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Frequently Asked Questions

Everything you need to know about Pancify. Can't find an answer? Contact our team.

Getting Started

What is Pancify?
Pancify is a community monetization platform built specifically for community managers and owners. Automate member access on Discord, Telegram, and Slack, collect subscription and one-time payments, manage payouts, and share all your communities through one Community Profile Page your link-in-bio, powered by Pancify.
Is Pancify free to use?
Yes - Pancify is completely free to use. You only pay when you make money. When you monetize your community, Pancify takes a 2% transaction fee on every payment processed. There are no monthly fees, no hidden charges.
How do I create an account?
Head to app.pancify.com/sign-up, fill in your details, and you're ready to go. Setup takes under two minutes with no credit card required.
Which platforms does Pancify integrate with?
Pancify integrates with Discord and Telegram for community access automation. We're continually expanding our integrations - stay tuned for announcements in our Discord server.

Billing & Payments

What counts as a transaction?
A transaction is any payment made by a member through your Pancify-powered community - including one-time purchases, membership subscriptions, or any other paid offer you create on the platform.
When is the 2% fee charged?
The 2% fee is only charged when a member makes a payment through your Pancify community. If you have zero transactions, you pay zero fees. The fee is automatically deducted from each transaction before it reaches your payout.
Are there any other fees beyond the 2%?
No - there are no monthly subscription fees, setup fees, or hidden charges from Pancify. Standard payment processor fees (e.g., Stripe fees) may apply separately depending on your payment method.
How do payouts work?
Earnings are processed through your connected payment account. Pancify deducts the 2% platform fee and the remaining 98% is yours. Payout schedules depend on your payment processor settings.
What is the refund policy?
Pancify itself does not charge you subscription fees, so there is nothing to refund at the platform level. For member refunds within your community, those are handled between you and your members. See our Refund Policy for full details.

Communities & Features

Can I manage multiple communities?
Yes. You can manage multiple Discord and Telegram communities from a single Pancify account. Each community gets its own settings, pricing, and automated access control.
What is the community profile page / link-in-bio feature?
Every Pancify account includes a Community Profile Page, your link-in-bio, that showcases all your communities, membership tiers, and links in one place. Share it anywhere: social media, email, or your website, and let members join and pay without any extra steps.
Do I need technical skills to use Pancify?
Not at all. Pancify is a no-code platform built for community managers of all backgrounds. Setting up your community, monetization, and Community Profile Page takes just a few clicks, no coding required.

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